SHIPPING & RETURNS

SHIPPING

    • STANDARD SHIPPING: 5+ BUSINESS DAYS  $10.00
    • EXPRESS SHIPPING: 2-3 BUSINESS DAYS $13.00
    • AUSTRALIA POST INT EXPRESS: 3-7 BUSINESS DAYS $20
    • DHL EXPRESS: 2-4 BUSINESS DAYS $30
  • USA

    • DHL E-COMMERCE: 8-12 BUSINESS DAYS $35
    • DHL EXPRESS: 3-5 BUSINESS DAYS $50

    CANADA

    • DHL E-COMMERCE: 8-12 BUSINESS DAYS $40
    • DHL EXPRESS: 3-5 BUSINESS DAYS $50
    • DHL E-COMMERCE: 8-12 BUSINESS DAYS $40
    • DHL EXPRESS: 3-5 BUSINESS DAYS $50
    • AUSTRALIA POST INT EXPRESS : 8-12 BUSINESS DAYS $40
    • DHL EXPRESS: 3-5 BUSINESS DAYS $50
  • International customs fees, tariffs, and duties are not within our control, and they are the responsibility of the respective government authorities and the recipient of the shipped goods. 

    These fees are determined by the customs regulations and import policies of the destination country. We are unable to provide an estimate, as customs policies and import duties differ by country. They are not associated with or imposed by our brand.

  • Please allow 2–3 business days for your order to be processed and fulfilled.

  • Due to a high volume of orders during sale periods, our warehouse may experience minor processing delays.

    Sale prices and promotions apply only during the advertised sale period. Purchases made before or after the sale are not eligible for price adjustments or retroactive discounts. Thank you for your understanding.

RETURNS

  • Returns can be made for an exchange or store credit provided the returned item meets the following criteria: 

    • Your item is returned to us within 7 days of receiving your order.
    • The item is in saleable condition, that it is unworn or unused with all original packaging and tags attached. 
    • You have correctly followed the returns process and included a printed copy of our Returns Slip in your returns parcel.

    We do not offer refunds or cancellations. Any discount code issued can only be redeemed once for its intended value and purpose.

  • If your item has arrived with a fault or damage please email us at info@byebambi.com before beginning the returns process. 

  • If you need to contact us to enquire about or lodge a return, please email us at info@byebambi.com and await instructions, or view our returns policy here.